We are all looking forward to starting Phase 2 of our reopening! Phase 2 will begin on Monday, November 28th during which we will be inviting clients back into the building to be with their pets during the exam. Our facility has not changed in size over the last 2 ½ years and for that reason we will be proceeding with the following guidelines. Our goal is too returned to a more normal client/patient exam while keeping our staff safe.
• Please call us at 425-228-1002 upon arrival to check in. A team member will escort you into the hospital when a room is available.
• Only one client per appointment is permitted in the building for doctor appointments.
Technician appointments, surgery/procedure check-ins, drop-off appointments, and medication/ retail pick-ups will remain curbside for the foreseeable future.
• Mask-wearing will is required for both staff members and clients. We ask that if you have been feeling ill or have any COVID symptoms consider rescheduling or remaining in your car.
• Please remain in the exam room for the duration of your appointment.
• Exam rooms will continue to be thoroughly cleaned between clients.
We will update protocols as necessity dictates. Thank you for your patience and understanding! Please call us prior to your appointment if you have any questions.
We wish everyone a wonderful Thanksgiving Holiday with your families and we look forward to seeing you all when we return!
Sincerely,
The Doctors and Staff of Spring Glen